{"id":7792,"date":"2020-10-13T08:19:02","date_gmt":"2020-10-13T08:19:02","guid":{"rendered":"https:\/\/www.digitaldips.pk\/?p=7792"},"modified":"2020-10-13T08:19:38","modified_gmt":"2020-10-13T08:19:38","slug":"daraz-pakistans-ecommerce-landscape-dus-dus-sale","status":"publish","type":"post","link":"https:\/\/www.digitaldips.pk\/index.php\/2020\/10\/13\/daraz-pakistans-ecommerce-landscape-dus-dus-sale\/","title":{"rendered":"Daraz Boosts Growth Of Pakistan\u2019s Ecommerce Landscape: Introducing Dus Dus Sale"},"content":{"rendered":"\n

Daraz, the largest <\/a>online shopping in Pakistan<\/a> platform, is offering customers discounts on an assortment of 15 million\nproducts during the Dus Dus sale 2020\u201c 10.10 sale<\/a>\u201d is live till 16th<\/sup> of October\n2020. <\/p>\n\n\n\n

Over the past few months, as the rate\nof digital adoption in Pakistan has accelerated, Daraz has witnessed a\nsignificant increase in traffic and expects to receive a record-breaking number\nof orders during the sale.During this time the platform\u2019s assortment has grown\nto offer 5 million users across Pakistan access to 15 million products over\n100+ categories. <\/p>\n\n\n\n

In order to ensure that products are\ndelivered swiftly to customers in a safe and secure manner, the company has\noptimized delivery routes, reduced delivery timelines and digitized its\nwarehouses in Karachi, Lahore and Islamabad.<\/p>\n\n\n\n

Since 2018, Daraz has invested\nsignificantly on building an agile logistics ecosystem that complements a\nrobust warehousing infrastructure. In turn, the platform has helped advance the\ngrowth of Pakistan\u2019s ecommerce landscape. The company operates 4 warehouses in\nKarachi, Lahore and Islamabad that together cover a space of 200,000 sq. feet.\nDaraz is set to launch a fifth warehouse in Faisalabad in October.<\/p>\n\n\n\n

Recently, the platform\u2019s logistics\narm, Daraz Express (DEX), celebrated two years of milestones that include the\nestablishment of an extensive delivery network across 20 cities in Pakistan. By\ncollaborating with a number of third-party logistics partners, DEX is able to\ndeliver to 118 cities in Pakistan. With 1,500 DEX Heros (delivery agents), DEX\nhandles 60% of all Daraz deliveries. <\/p>\n\n\n\n

\u201cDeveloping a strong warehousing and\nlogistics infrastructure has a been pivotal for Daraz. Not only are we able to\nefficiently cater to millions of customers across Pakistan, we have also helped\ntransform the ecommerce landscape of Pakistan,\u201d Kassim Shroff, Chief Customer\nOfficer, Daraz Pakistan.<\/p>\n\n\n\n

Customer experience remains paramount\nat Daraz and DEX, has played a significant role in helping Daraz improve it.\nOver the past year, DEX has enabled the platform to offer customers in Karachi,\nLahore and Islamabad free return pickups and express delivery on a significant\nportion of the assortment. Plans for expanding these services into other cities\nin Pakistan are also underway.<\/p>\n\n\n\n

Daraz has also built a large customer\nservices team of 300 Care Champs \u2013 customer service agents – who assist\nmillions of customers across the country and resolve their queries efficiently.\nEvery month, these agents help process refund requests for over $50,000.<\/p>\n\n\n\n

\u201cCustomer experience is of the utmost\nimportance at Daraz and we have built a strong customer services department and\ngeared our logistics and operations towards creating a smooth journey for our buyers.\nWe are proud of the strides we have made towards our goal thus far and will\ncontinue on this path to enhance the shopping experience with us,\u201d said Kassim\nShroff, Chief Customer Officer, Daraz Pakistan. <\/p>\n\n\n\n

During\nthe10.10sale<\/a>,\nevent co-sponsors including P&G,\nUnilever, Nestle, RB, OnePlus<\/a>, Xiaomi<\/a>, Haier and TC will be offering exciting\ndeals. Customers can avail discounts up to 10% from payment partners including\nHabib Bank Limited, Standard Chartered Bank, Visa and Easypaisa. <\/p>\n","protected":false},"excerpt":{"rendered":"

Daraz, the largest online shopping in Pakistan platform, is offering customers discounts on an assortment of 15 million products during the Dus Dus sale 2020\u201c 10.10 sale\u201d is live till 16th of October 2020....<\/p>\n","protected":false},"author":6,"featured_media":7793,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"image","meta":{"_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[186,181],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/posts\/7792"}],"collection":[{"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/comments?post=7792"}],"version-history":[{"count":1,"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/posts\/7792\/revisions"}],"predecessor-version":[{"id":7794,"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/posts\/7792\/revisions\/7794"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/media\/7793"}],"wp:attachment":[{"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/media?parent=7792"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/categories?post=7792"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/tags?post=7792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}