Jazz, Pakistan\u2019s leading digital communications company, and VEON Ltd. are continuing on the path of digitalization by not only offering state-of-the-art services but also keeping in view global digital transformations by evolving into agile, digital and constantly learning organizations.<\/p>\n\n\n\n
This digitalization process has\nseen the company make a shift in its organizational strategy to introduce more\nsustained growth. By adopting a leaner, more\nagile operating model, through automation of various processes, Jazz is not\nonly looking to reduce its cost base, but also improve upon its service\ndelivery mechanism and customer support operations. Unfortunately, this direction will impact about\n50 Jazz Customer Care employees nationwide. \n<\/p>\n\n\n\n
\u201cIt\nis imperative to understand that these decisions are never easy and are taken\nwith extreme care and due diligence,\u201d said Asif Aziz, CCO \u2013 Jazz. \u201cJazz is\ncontinuously evolving and bringing increased automation into many of its\nprocesses in line with global digital shift. The result is that certain\npositions which were once critical, may no longer be needed because of an\nindustry-wide shift. Keeping this in mind, the operating model of the Customer\nCare Organization will evolve and this unfortunately means a reduction of\ncertain roles.\u201d<\/p>\n\n\n\n
\u201cSuch\ntransitions can be painful and we are committed to treating the affected\nemployees with utmost respect as they transition to new opportunities,\u201d he\nfurther added. <\/p>\n\n\n\n
All\naffected employees are being offered a sizable severance package that is in\nline with company and Group policies and above the industry benchmarks. Jazz\nhas also extended the medical benefits to all departing colleagues and\ntheir families for 2019. Furthermore, they can continue to avail their airtime\nbenefit as per the ex-employee package and the same applies for their friends\nand family packages as well. <\/p>\n\n\n\n
By consistently evolving its organizational\nstructure, framework, and processes, along with developing new, innovative\nproduct offerings, Jazz is set to take on the challenges in today\u2019s business\nenvironment and rising customer demands, constantly adapting to change. <\/p>\n","protected":false},"excerpt":{"rendered":"
Jazz, Pakistan\u2019s leading digital communications company, and VEON Ltd. are continuing on the path of digitalization by not only offering state-of-the-art services but also keeping in view global digital transformations by evolving into agile,...<\/p>\n","protected":false},"author":6,"featured_media":6193,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"image","meta":{"_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[186,182],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/posts\/6589"}],"collection":[{"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/comments?post=6589"}],"version-history":[{"count":1,"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/posts\/6589\/revisions"}],"predecessor-version":[{"id":6590,"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/posts\/6589\/revisions\/6590"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/media\/6193"}],"wp:attachment":[{"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/media?parent=6589"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/categories?post=6589"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.digitaldips.pk\/index.php\/wp-json\/wp\/v2\/tags?post=6589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}